How to contact PayPal support is a common question in the minds of users. The easiest way to contact PayPal customer service is through 1 (888) 221-1161. This support number is open from Monday to Sunday between 6 AM and 6 PM PT.
Additional ways to contact PayPal support are online chat, Resolution Center, and asking the PayPal Community. Learn about contacting PayPal customer service in detail below.
Contact PayPal Customer Service By Phone
People in the US can easily call PayPal at 1 (888) 221-1161. Speak to a PayPal representative using this number on all weekdays and weekends between 6 AM and 6 PM PT. Currently, there is no 24/7 PayPal customer service number. You must use the above number within the support hours to talk to a real person.
If you have a dispute related to your PayPal credit account, dial (866) 528-3733. Alternatively, fill out the PayPal Credit Notice of Dispute form to connect with the support team.
How To Contact PayPal Support Live Chat?
Chat with the PayPal Assistant to get support if you cannot talk to a representative over the phone.
- Log into your account on PayPal.
- Tap the Contact Us option at the bottom or go directly to www.paypal.com/us/smarthelp/home.
- The Help Center will open.
- Now, scroll to the bottom and press Message us.
- Enter your issue in a chat window.
- If the answer does not help you, type ‘need more help.’
- You will be connected with an agent.
How To Contact PayPal If You Are Scammed?
If you are scammed on PayPal, call credit customer service at (844) 373-4961. It’s the number to report unauthorized transactions.
You should also report fraud and seek a refund from the Resolution Center.
- Log into PayPal and open Resolution Center.
- Tap Report a problem.
- Select the fraudulent transaction
- Tap Continue.
- Tap the I Want to Report Unauthorized Activity option.
- Follow the prompts.
Chat With PayPal Support on Community & Social Media
The PayPal Community lets you post questions as an average user (customer) and merchant. It also has a section to give technical support to merchants.
Its important to read the community rules before becoming a part of it. Once you are a member, sign in to post your question, and you will receive a reply from a PayPal support agent or an expert user.
Another way to contact PayPal support is by using their social media. Send a direct message to PayPal on X (@AskPayPal). Use the @PayPalUSA handle on Facebook to send a message to the support team.
Frequently Asked Questions
1. How do I send an email to PayPal?
PayPal does not have an email address. You can use the chat feature to send a message to PayPal, similar to how you would send an email.
2. How do I contact PayPal to report a problem?
You can call or message PayPal to report a problem. Dial 1 (888) 221-1161 to speak to a PayPal representative.
3. How do I get a refund on PayPal that was not received?
Open a dispute in the Resolution Center at PayPal to get a refund. Do so 180 days from the payment date. If you don’t receive a refund, escalate the dispute to a claim.
4. Why is my PayPal payment pending?
When PayPal is reviewing the transaction, your payment shows as pending. The payment is cleared after the verification of the payment source.
Summing up
You can contact PayPal support in various ways. The best ones include calling a representative or messaging the PayPal assistant. You can also post your questions on the community or connect with the service on social media.